Gaming should be fun, not a source of stress. egb believes gaming is at its best when it's in control. That's why we provide all the tools, information, and support you need to play responsibly.
Gaming is for entertainment — not a source of income. Only bet what you can afford to lose. If you need help, contact us at support@egb.asia.
Protection Tools
Use our tools to keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period — that's our safeguard by design.
Set a maximum duration for each gaming session. When the time is up, egb will automatically alert you and log you out if needed. Extended play sessions can take a toll on both your body and mind.
If you need a short break, temporarily close your account for anywhere between 24 hours and 30 days. During this time, no games can be played and no deposits can be made. Take a step back and return with a clear head.
For a longer break, take a full exclusion lasting anywhere from 6 months to 5 years. During this period, access to egb through any channel will be blocked. This is the strongest protection measure available.
View your full betting and transaction history at any time. Time spent playing, amount spent — everything is displayed transparently. Use this data to better understand your own habits.
If you suspect a family member may have a gaming addiction, please reach out to us. We can review accounts based on third-party requests and provide the necessary support.
Warning Signs
Knowing yourself is the first step to responsible gaming. If you or someone you know shows any of the signs below, seek help right away.
Feeling the urge to chase your losses with bigger bets after a losing streak.
You can't control how much time or money you spend on gaming.
You hide your gaming from family or friends and avoid talking about it.
You're cutting back on work, study, or family time to game more.
You're betting with borrowed money or funds that belong to someone else.
Feeling restless, irritable, or anxious when you're not playing.
You see gaming as your primary source of income.
If you notice any of the signs above, don't try to deal with it alone. Reach out to us at support@egb.asia or via our live chat — we're here to help, not to judge.
Steps to Get Help
Admitting there's a problem is the hardest step, but it's also the most important one. Be honest with yourself.
Activate a cooling-off period or self-exclusion on your egb account right away. It's free and takes effect immediately.
Tell a family member or a trusted friend. Having someone by your side makes it much easier than going it alone.
Our responsible gaming team is active 24/7. Reach out confidentially via support@egb.asia or live chat.
Seek professional mental health support if needed. Gaming addiction is a health condition — and it is treatable.
Recovery doesn't happen overnight. Be patient and set small, achievable goals.
Protection Tools
All tools below are completely free and can be activated anytime from your account settings.
| Tool Name | Time Limit | Effective From |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant (to lower) |
| Loss Limit | Daily / Weekly / Monthly | Instant |
| Session Time Limit | 1 Hour to 24 Hours | Starting Next Session |
| Cooling-Off | 24h / 7 Days / 30 Days | Instant |
| Self-Exclusion | 6 Months to 5 Years | Within 72 Hours |
| Reality Check | 30 min / 1h / 2h | Starting Next Session |
Responsible Gaming Tips
Decide in advance how much you're willing to spend each week or month. Never go beyond that budget — whether you're winning or losing.
Set aside a fixed amount of time for gaming each day. Set an alarm — and when it goes off, stop.
Playing when you're angry, sad, or frustrated is harmful. Only sit down to play when your emotions are in check.
"Chasing losses" — trying to win back money you've lost — is one of the most dangerous habits. If you're on a losing streak, take a break.
Let your family know about your gaming habits. Transparency is the best way to prevent addiction.
Check Yourself
Answer the questions below honestly. This is not a medical diagnosis — it's simply a way to better understand yourself.
1. Did you spend more than your set budget last month?
2. Have you ever neglected your family or work because of gaming?
3. After a loss, do you bet more to try to win back what you lost?
4. Do you feel restless or anxious when you're not gaming?
FAQs
What Our Members Ask Most