Egb Asia's Terms & Conditions — Fully in Bengali

1. General Terms & Acceptance

These Terms & Conditions form a legal agreement between egb Asia ("egb", "we", "us") and you ("user", "member"). By accessing egb's website, mobile app, or any of its services, you are automatically considered to have accepted these Terms & Conditions.

To use egb's services, you must be at least 18 years of age and online gaming must be legal in your jurisdiction. Minors are strictly prohibited from opening an account or using egb's services.

Egb reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified in advance via their registered email or through the platform. Continued use of the service after any changes constitutes acceptance of the updated terms.

These Terms & Conditions are provided in Bengali for the convenience of our members. In the event of any interpretive dispute, egb's original legal version shall prevail.

2. Account Registration & Verification

To open an account at egb, the following conditions must be met:

• Members must be at least 18 years of age.
• Each individual may operate only one account.
• Registration requires a valid mobile number or email address.
• Providing your correct name, date of birth, and contact details is mandatory.
• If information provided at registration is found to be false, egb reserves the right to terminate the account.

As part of the KYC (Know Your Customer) verification process, egb may request a national ID card, passport, or other government-issued document. KYC verification must be completed before processing large withdrawals.

Members are solely responsible for keeping their password and login credentials secure. Sharing login details with others is strictly prohibited. If you suspect unauthorized access to your account, contact egb support immediately.

3. Deposits & Withdrawals

Egb supports several local payment methods for deposits, including Mobile Pay, Nagad, Rocket, and DBBL.

• Minimum Deposit: ৳200
• Minimum withdrawal: ৳500
• Deposits are usually credited instantly or within 15 minutes.
• Withdrawal requests are typically processed within 24 hours.
• The withdrawal payment method must match the deposit method.

Egb does not charge any hidden fees. However, fees set by the payment gateway provider may apply, as these are entirely at the discretion of the third party.

If a fraudulent or suspicious transaction is detected, egb reserves the right to hold the relevant payment and conduct an investigation. Where money laundering is suspected, the relevant authorities will be notified.

4. Bonus & Promotion Policy

Egb offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the bonus page.

• Your account must be fully verified before you can claim any bonus.
• Every bonus carries a wagering requirement that must be met before a withdrawal can be made.
• Each member may use a specific promotion only once.
• If Bonus Abuse is proven, the bonus will be voided and the account will be subject to closure.
• Egb reserves the right to modify, suspend, or cancel any promotion at any time.

Bonuses are issued solely for genuine gameplay. If risk-free arbitrage betting or systematic bonus hunting is detected, egb reserves the right to void bonuses and restrict the relevant account.

5. Gaming Rules & Fairness

All games on egb are licensed from the world's leading game providers. Every game outcome is determined through RNG (Random Number Generator) or Provably Fair technology.

• Each game has its own rules, which can be found within the game itself.
• If a game round is cancelled due to a technical error, the bet placed for that round will be refunded.
• If a game disconnects due to network issues, the result recorded on egb's servers shall be considered final.
• In live games, the dealer's decision is final. However, technical error complaints can be reported to support.

Market rules for Sports Betting apply separately to each event. If a match is abandoned or postponed, bets will be settled in accordance with egb's policy.

6. Prohibited Activities

The following activities are strictly prohibited on egb:

• Operating multiple accounts under the same identity.
• Registering or completing KYC verification using false information.
• Playing using bots, automated software, or AI.
• Using an account for money laundering or any unlawful purpose.
• Match fixing or manipulation of sporting events.
• Exploiting technical vulnerabilities in the platform.
• Harassing or defrauding other members.
• Transactions made using stolen payment information.

If any of the above activities are detected, egb will immediately close the account, forfeit the balance, and take legal action if necessary.

7. Limitation of Liability

Egb is committed to delivering the highest quality of service. However, egb's liability is limited in the following areas:

• Losses resulting from internet disconnection or network issues.
• Failures or delays caused by third-party payment gateways.
• Issues with the user's own device or software.
• Unexpected technical errors or server downtime.
• Financial losses resulting from the member's own gaming decisions.

Gaming outcomes depend entirely on luck and skill. egb does not guarantee winnings or any specific outcome. Losses are a natural part of gaming — just as with any investment — and members accept this risk on their own account.

8. Account Closure & Suspension

Egb may suspend or permanently close an account under the following circumstances:

• If prohibited activity is detected.
• Failure to pass KYC verification or providing false information.
• Extended inactivity (generally more than 12 months).
• Self-exclusion at the member's own request.
• Direction from legal authorities.

Members may also request account closure at any time. In such cases, any remaining balance (provided it is bonus-free) will be available for withdrawal.

9. Dispute Resolution

If a dispute arises, please contact egb support in the first instance. The support team aims to respond within 48 hours.

If an issue cannot be resolved through support, a formal complaint may be submitted to egb's complaints department. If the matter remains unresolved, members have the option to escalate it to the licensing authority.

In disputes regarding game outcomes, egb's server logs shall be treated as the definitive record.

10. Changes to Terms & Contact

Egb may update these Terms & Conditions in whole or in part at any time. Members will be notified via their registered email or platform notification at least 7 days before any significant changes take effect.

If you do not agree to the updated terms, please request account closure before the effective date.

For any questions regarding the terms and conditions, please contact: support@egb.asia